PatrolOps is an AI-native operations platform for small security firms. Scheduling, incident reporting, client compliance docs — all handled automatically. No spreadsheets. No lost shift coverage. No manual reports sitting in someone's inbox.
Create posts, set guard qualifications, and define coverage rules. The AI learns your operation's patterns and starts suggesting optimal assignments automatically.
Guards see their shifts on a mobile page. When they start, the AI tracks coverage in real time. If a guard doesn't check in, the system alerts you — not your client.
After every shift, PatrolOps generates a client-facing incident summary — sent automatically, formatted for contracts and insurance. No manager typing it up at 11pm.
When a shift goes uncovered, PatrolOps alerts every qualified guard simultaneously. If no one picks it up, it escalates to you — before the client calls to ask.
Daily Activity Reports compiled from guard check-in times, post order completions, and incident log entries. AI writes the summary. You just review and send.
Insurance renewals and contract reviews require documentation. PatrolOps keeps a running compliance log — guard counts per site, hours per client, incidents per month.
The AI flags when guards approach overtime thresholds — before it costs you double-time on a contract you've already bid at standard rates.
You're scheduling guards, writing reports, answering client emails, and handling payroll — all from your phone at midnight. PatrolOps takes the operations stack off your plate.
You've got a dispatcher or office manager, but the admin overhead is killing margin. You need systems that handle the routine so you can focus on winning new contracts.
You run event security or short-term contracts where scheduling is chaotic and clients expect reports on their desk the next morning. PatrolOps keeps you professional at scale.
PatrolOps is the operations layer that lets you do both. AI handles the schedule, the reports, and the alerts. You focus on growing the business.
Small security firms are underserved by software. The tools that exist were built for enterprise contracts with dedicated operations teams. PatrolOps was built for the 5-to-50 guard firm where the owner is still doing the work — and wants to get out of it.